I was there for some time, as I had trouble making up my mind which sofa/love seat I wanted to purchase. I had bought sofas off Amazon a couple of months prior, and they were terrible, so I was afraid to make a bad decision again. Mark was very patient, kind, helpful, and knowledgeable, and I am extremely grateful for his excellent customer service. Prices are reasonable and I'm very happy with my purchase. I highly recommend and will definitely shop here again.